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Trugap Referral Terms

Last updated: 16 October 2026

1.About these terms

These terms apply to the Trugap referral scheme run by SaaSili Ltd, trading as Trugap ("we", "us"), a company registered in England and Wales with company number 14512976, whose registered office is at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE. They form the agreement between us and you, the approved referrer ("you"). By applying to the scheme and being approved, you agree to them.

2.Who can take part

The scheme is for GTM, sales, RevOps and sales methodology consultants and fractional sales leaders who introduce Trugap to businesses they advise. You need our approval to take part, and we can decline any application without giving a reason. You can't refer yourself, your own company, or a company you're employed by.

3.What counts as a referral

A referral qualifies when:

  • you register the lead with us, or the business first reaches Trugap by clicking your referral link;
  • the business is not already a Trugap customer, and is not already in our pipeline (meaning we've had an active conversation, opportunity or outreach sequence with them in the previous 90 days); and
  • the business buys a paid Trugap plan within 90 days of your registration or their first click.

If more than one referrer registers the same business, the first registration we receive wins. We'll confirm whether a registered lead has been accepted. Our records decide attribution, and we'll share them with you if you ask.

4.What you earn

You earn 25% of the revenue we actually receive from each qualified referral during the first 12 months after their first paid payment. This covers any paid plan, including the Founding Team Pilot and any plan they move to or upgrade to within those 12 months. Revenue means the amount we receive, excluding VAT and other sales taxes, refunds, chargebacks and payment processing reversals. Commission stops after the first 12 months. There is no cap on the number of referrals or on what you can earn.

5.When and how you're paid

We pay your commission by the next working day after we receive each payment from your referred client, by bank transfer to the account you give us, in the currency the client paid in. A working day means Monday to Friday, excluding bank holidays in England. You're responsible for invoicing us for commission paid, and for your own tax, VAT and National Insurance or local equivalent. We'll send you a statement of what each payment relates to.

6.Refunds and chargebacks

If we refund a payment, or a payment is reversed or charged back, the commission on it is reversed. We'll deduct it from your next commission payment, or ask you to repay it within 30 days if nothing further is due to you.

7.Telling your clients

Before you introduce a business to Trugap, you must tell them in writing that you're a Trugap referral partner and may receive commission if they buy. You must not pass any of your commission to the client, or offer anyone at the client a payment, gift or incentive to buy Trugap.

8.How you talk about Trugap

You must describe Trugap accurately. In particular, you must not say that Trugap replaces a CRM, that Deal Health is a probability to close, or that Trugap guarantees any result. You can't offer discounts, custom pricing, refunds or any terms on our behalf, or sign anything for us. You must not send unsolicited bulk email or messages, and you must follow the marketing and data protection laws that apply to you (including UK GDPR and PECR, and their equivalents where you operate). You must not bid on "Trugap" or similar terms in paid search, register domains or social accounts using the Trugap name, or present yourself as Trugap.

9.The partner badge and our brand

While you're an approved referrer you may use the Trugap Official Partner badge we send you, exactly as supplied, on your website, LinkedIn and email signature. Don't alter, recolour or recreate it, and don't use the Trugap name or logo in any other way without our written permission. Remove the badge within 14 days of leaving the scheme.

10.Personal data

Each of us is responsible for the personal data we handle. Only share a contact's business details with us where you're allowed to under data protection law. We'll handle any personal data you share in line with our privacy policy.

11.Our relationship

You're an independent contractor, not our employee, agent or partner in the legal sense. The scheme is non-exclusive: you can refer other products, and we can work with other referrers.

12.Changes to these terms

We may change these terms by giving you at least 30 days' notice by email. Changes don't reduce the commission rate on referrals we accepted before the change takes effect.

13.Ending the arrangement

Either of us can end the arrangement with 30 days' notice by email. Referrals we accepted before the end date continue to earn commission for the rest of their first 12 months. We can end the arrangement immediately if you materially breach these terms, including sections 7 and 8, and in that case any commission not yet paid is forfeited.

14.Liability

Nothing in these terms limits liability that can't be limited by law. Otherwise, neither of us is liable for indirect or consequential loss, and our total liability to you under these terms is limited to the commission paid to you in the 12 months before the claim.

15.Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

16.Contact

Questions about the scheme or these terms: steve.merry@trugap.app

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